
Meta used Connect 2026 to take its Muse agent off the phone - onto AI glasses, into an email address of its own, and behind a checkout - and the trust boundary and permission layer it had to build for that is the same problem any team shipping an acting agent will meet.



| Surface the agent now has | Status on 24 September | The constraint that decides it | Act when |
|---|---|---|---|
| Wake word and sight on AI glasses | "Coming months", no date 2 | Off-device inference behind a readable trust boundary 5 | You have a screen-free workflow. Prototype now; ship on the next hardware cycle. |
| Computer use on the Mac | In the Muse for Mac app 3 | Action-level permission, credential scoping and rollback 6 | You have desktop workflows with reversible steps. This quarter. |
| An email address of its own | Announced, no date 3 | Identity, thread ownership and what an agent may represent 6 | You run support or sales inboxes. Set your policy before agents start writing to you. |
| A checkout with your card | Live with the Shopify catalogue, Shop Pay and PayPal; Amazon has blocked it 38 | Who owns the customer relationship, and whose terms govern the purchase | You sell or book directly. Settle the agent-access question this quarter. |
The serving figures, the preference study and the safety architecture come from Meta's own engineering and research write-ups: the glasses architecture from 23 September, and the Muse safety design from the agent's launch on 8 September. The adoption numbers are third-party estimates from Apptopia and Appfigures, which cannot see Meta's internal figures, and Meta has published none of its own. The connector-application count is Meta's, given on stage. Amazon's block is reported by CNBC with the company's statement, and Meta declined to comment. The two research findings come from preprints whose authors ran their own experiments: eight deployed models from three providers in the shopping study, 16 models in PASTABench.
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research.meta.ai
research.meta.ai
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