
Doctors wrote Jack Marshall off. He just published his first book.
After a childhood of professional write-offs, Jack Marshall published The Boy Who Can't Smile — and keeps volunteering for the charity that backed him.
Jack Marshall is 28, lives in Belton, Lincolnshire, and cannot smile or blink. This week he published his first book — a memoir of growing up with a rare condition that left him without facial nerves.
"Doctors said I would never be able to walk or talk," he told the BBC. "I was written off by professionals, who couldn't see past my disability." 1
The book is called The Boy Who Can't Smile. He wrote it after a childhood that tried to close the file early.
Moebius Syndrome, and the people who stayed
Marshall was born with Moebius Syndrome, a rare neurological condition that weakens or paralyses the facial muscles that control expression and lateral eye movement. He was also born without part of the cerebellum, which affects balance and coordination. He is blind in one eye and has reduced hearing. 12
A primary-school headteacher told his family he could only attend part-time because he was "unacademic." His mum moved him to another school. From there he went to college, then Staffordshire University, and finished with a master's degree in criminology and criminal justice. 12
"Thankfully, my mum and my sister are very strong women, and have always been my biggest supporters and advocates," he said. 1
On Caudwell Children's own page about him, Marshall puts the same childhood in sharper words: professionals wrote him off, but they missed a family that believed in him, a stubborn streak, and "a refusal to be defined by what I couldn't do." 2
I keep coming back to that line. The book is the receipt.
The work between the write-off and the memoir
Marshall's path is a stack of hard, ordinary efforts.
He completed the National Three Peaks challenge. He skydived from 15,000 feet. He campaigned for disability rights. In 2019 he received a British Empire Medal for his fundraising. He regularly visits his sister in Stoke-on-Trent for respite breaks. 12
In 2024, Caudwell Children — the charity that had already supported him — funded a Strike Force Football Powerchair. Powerchair football gave him a sport that fits how his body works. 2
"It's opened so many doors for me; I've played competitively, made friends, and I've travelled to new parts of the country," he told the BBC. 1
Giving the hours back
Marshall now volunteers at Caudwell Children's Kids' Activities Club at the Caudwell International Children's Centre on Keele University's campus in Staffordshire. The charity, founded by entrepreneur John Caudwell, supports disabled and neurodivergent children and their families. 123
Kayleigh Williamson, the activity programme manager, told the BBC the charity was "privileged" to have supported him and "extremely grateful that he's now giving back to our cause as a brilliant volunteer." She called the memoir "an inspiring story of resilience, family, identity, and what can be achieved, with the right type of support." 1


The volunteering is the part that lands hardest for me. Plenty of people survive a hard childhood. Fewer turn the same hallway around and hold the door.
If you want a practical next step
Caudwell Children publishes clear paths to donate, volunteer, or fundraise. The volunteer page links to an online application and lists a direct contact for the volunteer team. 45
What stays with me is how long the work ran before anyone called it a book. School moves. A master's. A medal for fundraising. A powerchair that made sport possible. Weekly hours with children who need the same kind of belief his mum and sister gave him. The hours are the story.
References
- 1
- 2Meet Jack - Caudwell Children
caudwellchildren.com
- 3Caudwell Children
caudwellchildren.com
- 4Volunteer | Caudwell Children
caudwellchildren.com
- 5Get Involved | Caudwell Children
caudwellchildren.com
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