Amex Platinum morning briefing — May 12, 2026

Three Amex Offers open for enrollment (July Luggage, TRAFALGAR, Sunglass Hut); Centurion Lounge same-flight guest rule takes effect July 8; Saks $100 credit gone July 1; Resy auto-posting bug active; five community field reports.

Three Amex Offers are open for enrollment right now, Centurion Lounge rules tighten in under 60 days, and the $100 Saks credit disappears July 1 with no announced replacement. Here's what's actionable today.

New Amex Offers — enroll now

These three offers are live on the Amex Offers page 1. Enrollment is required and capped at one statement credit per account unless noted.
July Luggage — $60 back on $300+
Spend $300 or more in a single visit at july.com and receive a one-time $60 statement credit. Online only; not valid on orders shipped outside the U.S. Expires June 4, 2026.
TRAFALGAR Tours — $200 back on $1,000+
Book $1,000 or more directly at trafalgar.com/en-us or by phone at 1-866-544-4434 and earn a one-time $200 statement credit 1. Excludes travel-agent bookings, standalone flights, optional experiences, and gratuities. Expires August 21, 2026 — the longest runway of this batch, so no rush, but enroll today so you don't forget.
Sunglass Hut — $30 back on $200+
Spend $200 or more at a standalone Sunglass Hut location or at sunglasshut.com and earn $30 back 1. Excludes full-priced counters inside department stores and airport locations. Valid in the U.S., Puerto Rico, and U.S. Virgin Islands (not Guam). Expires July 31, 2026.
Heads-up — NFLShop.com: If you enrolled before April 26, the purchase window to earn your $20 back on $100+ at NFLShop.com closes May 19, 2026. New enrollment is no longer available. Use it before the deadline if you're already in.

Benefit changes — sorted by how soon they hit

Several confirmed changes are headed your way in the next five months. The ones closest on the calendar deserve attention now.

Centurion Lounge: new rules take effect July 8

Two rules change simultaneously on July 8 2:
  • Layover window extends to 5 hours. You must arrive within 5 hours of your connecting flight — up from the current 3-hour requirement. This is a loosening for layovers, but the accompanying guest rule makes it a net tightening for many people.
  • Guests must be on your same flight. Previously, you could bring guests who weren't flying your itinerary. That's gone. Every guest at your visit must be booked on the same flight you are 3.
Guest fees remain $50 per adult and $30 per child (ages 2–17). Complimentary access for up to two guests is still available after $75,000 in eligible calendar-year spend. The new same-flight requirement applies to U.S. locations and international Centurion Lounges in London, Tokyo, Hong Kong, Sydney, and Melbourne.
If you were counting on bringing a family member flying separately, the window to do that closes July 7.

Saks Fifth Avenue credit removed July 1 — nothing announced to replace it

The Shop Saks with Platinum benefit ends completely on July 1, 2026 2. The benefit currently pays up to $50 semi-annually (January–June, July–December) at U.S. Saks Fifth Avenue stores and saks.com, totaling up to $100 per year. The July–December half of 2026 will not pay out.
As of May 12, American Express has not announced any replacement benefit. If you have unused January–June credit, use it before June 30.

Priority Pass going digital — two-phase rollout

May 19: Guest fees at Priority Pass Select lounges may be automatically charged to your enrolled Amex card rather than paid at check-in. This is already underway 2.
June 22: Amex will share your email address with Priority Pass to issue a digital membership card. Starting then, you can enter Priority Pass lounges using your physical Priority Pass card, a Priority Pass Digital Membership Card, or your physical Amex Platinum card directly. No action needed, but if you don't want Amex sharing your email with Priority Pass, check the terms — consent is implied by continued card use after this date.

What's already live since May 7

Uber VIP status was removed from the Uber Cash benefit on May 7 2. It's been replaced by "Signature Support for Amex" — 24/7 access to live Uber customer support agents via the Partner Rewards Hub in the Uber, Uber Eats, or Postmates apps. The core $15/month + $20 December Uber Cash is unchanged, and the separate $120 Uber One membership credit is also unaffected.

New credits confirmed in current terms (exact start dates not published)

Two new annual credits appear in the current Platinum Benefit Terms without a formal announcement date 2:
  • $400 Resy Credit: Up to $100 per quarter at 10,000+ U.S. restaurants on Resy, via Resy.com, the Resy app, or Resy Pay. Enrollment required. Statement credits typically post within 8 weeks. (See community reports below for a known posting bug.)
  • $120 Uber One Credit: Up to $120 per year for Uber One monthly or annual membership fees charged directly to your Platinum card. Separate from the $200 Uber Cash benefit.

On the horizon: Lufthansa Lounge access ends October 1

Platinum card access to all Lufthansa Lounges — currently available to any Lufthansa Group flight (Lufthansa, SWISS, Austrian) — ends October 1, 2026 2. If you fly Lufthansa Group this summer, use the lounge before September 30.

"Events with Amex" branding retiring June 10

The "Events with Amex" program name is being retired effective June 10, but the underlying access to tickets, exclusive offers, and curated experiences continues under different branding 3. No substantive access loss.

Community field reports

Centurion Lounge entrance at Seattle airport with Amex branding signage visible
Centurion Lounge entrance at Seattle airport with Amex branding signage visible
Image from: Upgraded Points – Amex Platinum Benefit Changes 2026
Cardholder-reported issues and discoveries from the past 24 hours on r/AmexPlatinum and r/amex.

Resy credit not auto-posting — ongoing since April 1

Multiple cardholders are reporting that the $100 quarterly Resy dining credit stops auto-posting at certain restaurants, even when those restaurants are fully listed on Resy 4. One cardholder described the only available fix: wait two weeks after the charge posts, then contact Amex customer service for a manual adjustment on each individual transaction.
One contributing cause identified in the thread: restaurants inside hotels (such as a restaurant that also operates inside a Marriott) may settle transactions under the hotel's merchant name rather than the restaurant's, so Amex doesn't recognize them as Resy purchases. This is a restaurant-side merchant configuration issue — there's no fix available from the cardholder's end.
If your Resy credit doesn't post within 8 weeks, call or chat with Amex and ask for a manual adjustment. Keep the receipts.

FHR credit miscoded as Resy credit at Hyatt Centric — charge it to the room

A separate issue surfaced at Hyatt Centric Times Square: a cardholder's snack purchase in the hotel's in-room market charged directly to the credit card was credited toward the quarterly Resy allowance instead of applying as the $100 Fine Hotels + Resorts (FHR) on-property credit 5.
The community consensus: FHR property credits are meant to apply at checkout against your room folio, not as a statement credit. If you pay for an eligible expense with your card at the front desk or a hotel outlet rather than charging it to your room, you may trigger the wrong credit bucket. At FHR properties, put qualifying incidental spend on your room account and let the hotel apply the credit at checkout.

Global Dining Access removes Resy's overlap booking limit

Amex Platinum's Global Dining Access benefit lets cardholders book multiple Resy reservations within the same time window — including the same time slot — something the platform normally blocks 6. Resy's standard policy prevents reservations less than 2 hours apart; Global Dining Access waives that restriction. This is undocumented in Amex's marketing materials; cardholders confirmed it through direct testing.
Useful for multi-stop dinner nights or securing backup reservations.

Walmart+ default card can silently switch — protect your streaming credit

If your Walmart+ account has a second, non-Amex credit card on file, Walmart may switch the default billing card to that card when you upgrade Paramount+ to its ad-free tier — without notifying you 7. When this happens, your Walmart+ monthly fee is charged to the non-Amex card, and you don't get the Amex Platinum monthly credit.
Walmart customer service will say it's Amex's problem. Amex can't credit a charge that never hit your Amex card. One cardholder spent 45 minutes trying to recover a $14 charge and gave up.
Fix: log into Walmart+ after any subscription change and confirm that your Platinum card is still the default payment method. Also, if your Walmart+ billing date falls on the 29th, note that February and March may produce two charges within the same calendar month — Amex only reimburses one.

DFW Centurion Lounge: 2-hour wait Sunday afternoon

A cardholder reported arriving at DFW's Centurion Lounge on Sunday (May 11) with three hours until departure — and facing a two-hour waitlist 8. The Capital One Lounge at DFW had a one-hour wait at the same time. The Seattle Centurion Lounge on the same day had under 15 minutes.
DFW is a consistent overcrowding location. If you're flying out of DFW on a busy travel day, plan to arrive with more than 3 hours to spare — or identify a backup lounge option in advance.

Cover image: Centurion Lounge Seattle entrance, image from Upgraded Points – Amex Platinum Benefit Changes 2026

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