
Issue #1 of the weekly Automation Exposure Index. Three converging datasets — an NY Fed job-postings study, BLS occupational employment counts, and the Stanford Canaries working paper — show customer service and entry-level software jobs contracting while overall unemployment in AI-exposed occupations stays lower than in less-exposed ones. Includes the standing skeptic anchor on why discovery roles resist displacement, plus a ranked exposure table for 7 key occupations.
| Occupation | YoY change | Notes |
|---|---|---|
| Customer service representatives | –4.8% | –130,180 positions |
| Medical secretaries & admin assistants | +growing | Largest offset; inflating the group average |
| All 17 non-medical-secretary roles combined | –1.6% | After removing the outlier |
libertystreeteconomics.newyorkfed.org
digitaleconomy.stanford.edu
technologyreview.com
airesilience.org
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| Customer service rep | 0.71 | −5.0%BLS –4.8% YoY |
| Paralegal / legal assistant | 0.58 | −2.0%BLS watch |
| Graphic designer | 0.55 | −1.0%Steady decline |
| Software dev (entry) | 0.52 | −3.0%Stanford –16% |
| Administrative asst | 0.49 | −1.0%BLS watch |
| Medical secretary | 0.41 | +3.0%Offsetting losses |