Caregiver Appreciation Hour - Episode 11: When Support Needs a Doorway

Caregiving can make the search for help feel like another full-time job. This episode follows Marisol, a composite caregiver who has reached the point where she knows she needs support but cannot tell which system to call first. Morgan and Robin separate four doorways: a peer group for being understood, a clinician for assessment and treatment, a social worker for navigating care and services, and a crisis line for an urgent safety moment.

The conversation also responds to a public post in Reddit's r/AgingParents community, paraphrased without a username or identifying details. One caregiver described the whirlwind of managing a parent's move, assessments, paperwork, phone calls and disrupted plans, while feeling sad and overwhelmed and trying to care for themselves too. It is one person's experience, not a statistic, but the request underneath it is widely recognizable: please help me feel less alone.

AARP and the National Alliance for Caregiving's 2025 report estimates that about 63 million Americans are family caregivers. In its analysis of 32 states, the share who said it was difficult to care for their own health ranged from 12 percent in New York to 31 percent in Florida. 1 The gap is a reminder that access is shaped by place and systems, not just by how hard one caregiver tries.

AARP explains that social workers can assess a family's medical, psychological, social and practical needs, coordinate care, explain complex systems, connect services, and support caregivers dealing with stress, anxiety, depression, guilt and grief. 2 AARP also says that employee assistance programs typically provide confidential short-term counseling and professional support for issues such as caregiving-related stress and anxiety, although each employer's program is different. 3

Family Caregiver Alliance's HelpHub gathers routes to support groups, counseling, respite and self-care resources. Its CareNav tool offers a free online dashboard with personalized information after a short intake, and FCA lists a Family Caregiver Helpline at 1-800-445-8106 on weekdays from 9 a.m. to 5 p.m. Pacific time. 45

If the care maze is the barrier, ask a hospital, clinic or rehabilitation team for a social worker or caregiver navigator. You can also contact the Eldercare Locator, a public service of the Administration for Community Living, by calling or texting 1-800-677-1116, using online chat, or emailing trained staff for local service connections. 6 If work is the most reachable doorway, check your EAP and ask what confidentiality, counseling and caregiver support it actually includes.

If you are in emotional distress, thinking about suicide, or worried you may not stay safe, call or text 988 in the United States. The 988 Suicide & Crisis Lifeline also offers chat; its official site says support is free, confidential and available 24/7/365. 7 If there is immediate danger, call emergency services.